Returns & Exchanges

At NailSala, we want you to be completely satisfied with your beauty experience. If your purchase doesn't meet your expectations, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Package Your Items

Ensure the products are in their original, unopened packaging and securely place them in a shipping box with the provided return label attached.

3

Ship to NailSala

Drop off your package at any authorized carrier location; please remember to keep your tracking receipt for confirmation.

4

Receive Refund or Exchange

Once our quality team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing